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How to Setup a Stripe Account on OfferLab

Learn how to set up a Stripe Connect account in OfferLab to process payments and receive earnings, plus troubleshooting tips for common setup issues.


Step-by-Step Instructions

  1. Click your team name at the bottom left of the sidebar

  2. Click Settings

  3. Click Earn

  4. Under Payout accounts, click Get started next to the account type you want to connect:

    • Your products — to receive payouts when you sell your own offers

    • Commissions — to receive payouts when you earn from promoting partner products

Once complete, your offer will be ready to go live! 🎉


Troubleshooting Stripe Account Setup

I'm having trouble creating my Stripe account.

  • Make sure you're using the correct email and details when setting up Stripe.

  • Try clearing your browser cache and starting the setup again.

  • Check if Stripe is experiencing downtime (Stripe Status Page).

My payments aren't going through.

  • Confirm that your offer is published and has a price set.

  • If selling through collaboration, ensure your commission structure is configured.

  • Make sure Stripe has successfully verified your identity and bank details.

Can I use my own already-existing Stripe account?

  • OfferLab requires a Stripe Connect account, meaning you'll be creating a new account for OfferLab.


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