All CollectionsOrdersOrdersLearn how orders work for collab selling, including how orders are grouped by checkout, fulfillment, and more.4 articlesRefund an orderSend money back to a customer — the whole order or just part of it — and see exactly how a partial refund splits across the products you choose.What a refund does to your fees and commissionsA refund pulls back from everyone who was paid on the sale — you, your partner, and us — in proportion to how much went back to the customer.How orders work on OfferLabThe whole order journey on OfferLab — what happens when someone buys, how one purchase can become several orders, how you get paid, and where fulfillment, subscriptions and refunds fit…Handling refunds and returnsLearn how to run returns in your usual workflow and issue every refund in OfferLab, so your buyer, your store and your records stay in sync.
