All CollectionsOrdersOrdersLearn how orders work for collab selling, including how orders are grouped by checkout, fulfillment, and more.3 articlesRefund an orderSend money back to a customer — the whole order or just part of it — and see exactly how a partial refund splits across the products you choose.What a refund does to your fees and commissionsA refund pulls back from everyone who was paid on the sale — you, your partner, and us — in proportion to how much went back to the customer.How orders work on OfferLabThe whole order journey on OfferLab — what happens when someone buys, how one purchase can become several orders, how you get paid, and where fulfillment, subscriptions and refunds fit…